At Cocos Woodworking, we take pride in crafting personalized wood products that are uniquely tailored to your specifications. Because each item is custom-made just for you, we are unable to accept returns or offer exchanges.

1. Personalized Products

All items are custom-made to your specifications, including custom sizes, designs, and engravings. As a result, we cannot accept returns or exchanges for any personalized products.

2. Order Accuracy

To ensure your complete satisfaction, please review your order details carefully before finalizing your purchase. This includes verifying product specifications, customization options, and shipping information.

3. Quality Assurance

We are committed to providing high-quality products and take great care in crafting each item. If you receive a product that is damaged or defective, please contact us immediately at info@cocoswoodworking or (314) 270-2154. We will review your case and, if appropriate, offer a replacement or repair at no additional cost.

4. Contact Us

If you have any questions or concerns about your order, please reach out to us before placing your order. We’re here to help and ensure you have the best experience with our products.

Thank you for understanding our policy on personalized products. We appreciate your support and look forward to crafting something special for you!